Privacy Policy – Lansna Ltd

Website: https://www.lansnaltd.com

Company: Lansna Ltd

1. Introduction

Lansna Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our site, you agree to the terms of this policy.

2. Information We Collect

We may collect and process the following types of personal information:

Personal identification data: name, email address, phone number, billing and shipping address.

Account information: username, password, and order history.

Payment details: processed securely through third-party payment providers (we do not store card information).

Technical data: IP address, browser type, device information, and website usage data.

Communication data: messages sent via contact forms, email, or chat.

3. How We Use Your Information

We use your information to:

Process and deliver your orders.

Manage your account and provide customer support.

Improve our website, services, and user experience.

Send transactional emails, shipping updates, and promotions (with your consent).

Ensure compliance with legal and regulatory requirements.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your consent (for marketing or communication).

Contractual necessity (to fulfill your order).

Legal obligations (for tax, accounting, or compliance).

Legitimate interest (to improve services and prevent fraud).

5. Data Protection and Security

We apply strong security measures to protect your information:

SSL encryption on all data transmissions.

Secure, access-controlled data storage systems.

Regular monitoring and cybersecurity audits.

Limited access to personal data by authorized staff only.

Despite these measures, no system is 100% secure. We take all reasonable steps to prevent unauthorized access or misuse.

6. Sharing Your Information

We do not sell or rent your personal information.
We only share data with trusted third parties when necessary to perform our business operations, including:

Payment processors (for secure transaction handling).

Delivery and logistics partners (for order fulfillment).

IT service providers (for website hosting and maintenance).

All third-party partners are required to comply with strict confidentiality and data protection standards.

7. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including:

Order and tax records (up to 7 years).

Account information (until deletion is requested).

Marketing data (until consent is withdrawn).

8. Your Data Protection Rights

Under the GDPR and applicable data laws, you have the right to:

Access, correct, or delete your personal data.

Withdraw consent at any time.

Request data portability.

Object to data processing in certain circumstances.

File a complaint with your local data protection authority.

To exercise your rights, please contact us at: privacy@lansnaltd.com

9. Cookies

Our website uses cookies to improve functionality and user experience.
You can choose to disable cookies in your browser settings, but some features may not work properly.

For more details, see our Cookie Policy.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected with appropriate safeguards, such as standard contractual clauses approved by the European Commission.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically.